Application & Sales Support Specialist
Join the Cutting Edge at Summa America!
Location: Indianapolis, IN | Full-Time | Onsite
Are you a tech enthusiast with a passion for problem-solving, hands-on equipment, and helping people succeed? Step into a role that’s as dynamic as the technology you’ll support. At Summa America, we’re not just selling machines—we're transforming industries.
We're the North American branch of a global leader in precision cutting solutions, with over 50 years of innovation and craftsmanship rooted in Belgium. From vinyl to laser to flatbed cutters, our technology powers professionals in Sign & Display, Packaging, Apparel, Textile, and beyond.
And we’re growing. Fast.
Position: Application & Sales Support Specialist
This is your chance to play a hybrid role where no two days are the same. One day you might be hands-on with a demo at our Summa Experience Center, the next you could be training a major client onsite—or showcasing our cutting-edge gear at a top industry trade show.
If you’re someone who thrives on variety, loves technology, and enjoys being the go-to expert, this role is calling your name.
What You’ll Do
Product Demos & Application and Sales Support
Wow customers and partners with live and virtual demos of our cutting systems
Test materials, fine-tune settings, and recommend best-fit solutions
Act as a trusted technical advisor during pre-sales—supporting our sales team and partners
Customer & Dealer Engagement
Partner with marketing to create engaging samples, demo videos, and real-world application stories
Support engaging webinars and educational events
Train and assist regional dealers with top-notch product support
Event Support & Reporting
Represent Summa at trade shows, dealer expos, and live demos (yes, there will be some travel!)
Document your activities with clear, insightful reports that help us serve our customers even better
Training Support
Deliver expert-level training (onsite, in-house, or remote) on equipment setup, operation, and troubleshooting
Keep our Summa Experience Center showroom ready for action
What You Bring to the Table
Bachelor’s degree or equivalent technical experience
2+ years in technical support, pre-sales engineering, or a customer-facing tech role
Mechanical savvy and a passion for emerging technology
MUST HAVE experience with print and cutting/finishing equipment (vinyl, flatbed, laser, etc.)
Familiarity with Print-to-Cut workflows is a huge plus
Strong presentation and communication skills
CRM experience (HubSpot = bonus points!)
Willingness and excitement to travel—U.S., Canada, and sometimes Belgium!
Why join Summa America?
Be part of a global, innovation-driven company with a family-like culture
Work with state-of-the-art technology that’s shaping creative industries
Enjoy variety—every day brings something new
Expand your expertise through travel, hands-on experience, and team collaboration
Schedule
Full-time, onsite in Indianapolis, IN
Standard business hours, with flexibility for travel, overnights, and occasional weekend events
Perks & Benefits
401(k) plan
Health, dental, and vision insurance
Paid time off (because life outside of work matters too)
Why You’ll Love It Here
This role is for those who love to get their hands dirty, solve real-world problems, and make tech come to life for customers. You'll work with a small, passionate team within a global company—and have room to grow and innovate every step of the way.
Ready to take your technical skills on the road and make a big impact in a fast-growing industry? Apply today and become part of the Summa success story.